Privacy Policy

Last updated: 15/1/2025

Introduction

At LinkAndRock, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video transcription service.

Information We Collect

1. Video Content

When you upload videos for transcription, we temporarily store the video content to process your request. This content is automatically deleted after processing is complete.

2. Account Information

To provide you with our service, we collect:

  • Email address
  • Name (optional)
  • Payment information (processed securely through our payment provider)
  • Usage data and preferences

How We Use Your Information

We use the collected information for:

  • Providing and improving our transcription services
  • Processing your transactions
  • Sending service updates and notifications
  • Responding to your inquiries and support requests
  • Analyzing service usage to improve our offerings

Data Security

We implement appropriate technical and organizational security measures to protect your data. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Strict access controls and authentication
  • Automated deletion of processed video content

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@linkandrock.com

Soulsage Online Private Limited

123 Privacy Street, Tech City, TC 12345